Contact support
Use the email address connected to your account where possible.
What we can help with
Account access
Sign-in problems, email verification, password recovery, account security, and deletion.
Billing and refunds
Subscription status, cancellations, invoices, duplicate charges, and refund requests.
Learning and content
Plan questions, lesson issues, Practice or Apply feedback, and incorrect content.
Technical problems
Loading failures, broken navigation, browser compatibility, and reproducible errors.
Privacy requests
Access, correction, deletion, restriction, objection, portability, and cookie choices.
Feedback
Suggestions about the learning flow, accessibility, content coverage, or product experience.
What to include
To help us investigate efficiently, include:
- the email address linked to your account;
- the page, lesson, Practice, or Apply activity involved;
- what you expected and what happened instead;
- the approximate date and time of the problem;
- your browser and device type; and
- a screenshot or request identifier where useful.
Keep sensitive information safe
Do not send passwords, authentication tokens, recovery codes, private source code, or full payment-card details. KUNNR support will not ask for your password.